US: TouchStar, a Tulsa, OK based provider of mobile computing and field workforce automation, has announced that Ultramar Ltd., one of the largest marketers and refiners of petroleum products in Canada, successfully completed a TouchStar software pilot comprised of FuelWare, TS FleetMarshal, TS Schedule, TS HyperDocs and e-NABLE Middleware.

Ultramar has now begun a three-phase roll-out to its entire fleet of 175 vehicles, enabling it to increase workforce productivity, remove costly paper processes, and improve customer service.

“Timely deliveries and rapid, efficient tracking is key to improving customer service,” said Ultramar General Manager of Operations Jean-Maurice Lauzon. “TouchStar’s experience and wealth of industry knowledge enabled them to tailor the solution to meet our unique needs in an agent-based distribution system. Intuitive and user-friendly, our drivers are extremely receptive to TouchStar.”

“Sending vital information to trucks, such as accurate pricing, and promptly capturing transactions in our back office system are key components in selecting TouchStar,” said Ultramar Director of Technology Stephane Trudel. “We now invoice customers more quickly and accurately.”