“CDM platforms combine business intelligence with social networking and other technologies to bring together the right people and the information and analysis tools they need for effective decision making,” said Gartner analyst Rita Sallam.

The company claimed in a press release that SAP StreamWork brings order to chaos by uniting people, information and structured business tools for closer collaboration and improved productivity.

The application gives people friendly tools for structuring and tracking conversations, documents, data and decisions for future reference. Notifications, activity streams and action items keep everyone in the loop.

“We believe Gartner’s report is further confirmation that SAP is headed in the right direction with our social enterprise strategy focus on enabling business collaboration and decisions with the right data all in one place”, said Jack Miller, general manager and global vice president, SAP StreamWork.

“The social enterprise is first and foremost about enterprise and only SAP can deliver on the vision of integrating the right data needed directly from our portfolio into the conversation inside SAP StreamWork,” he added.