Kenya Airways deploys Kale’s fare mgmt services

MUMBAI, NAIROBI: Kale Consultants Ltd., a solutions provider to airline and travel industry, on Wednesday announced that Kenya Airways has selected its Fare Management Service as part of its commercial and pricing strategy process.

This service will help handle the various processes right from the fare collection to review, quality checks, reminders for expired fares and MIS to give a first-hand view of usage of fares floated in the market, said a press release.

Titus Naikuni, CEO and Group MD, Kenya Airways said, “Kenya Airways is on the growth path and the use of the effective services from experts in the field is of utmost importance in our endeavor to be the best. Fare management is a critical part of our operations and after examining various solutions available in the market, we found Kale Consultants’ Fare Management service as the best solution matching our requirements.”

Neela Bhattacherjee, head - Airlines SBU, said, “We are delighted that Kenya Airways has chosen Kale’s Fare Management service for their fare filing operations. This new service further strengthens our existing relationship. With features like uploading of fare contracts into the system, creation and review of logs, test itineraries & detailed quality checks, the Fare Management service gives a definite edge to airlines.”

Kale Consultants will be providing ATPCO fare filing services for Kenya Airways. This will involve creation of logs and reviewing these at every stage, new fare inserts and updates to existing fares, add-ons, rules, categories, footnotes, routings, fare class segments, RBDs as defined by ATPCO standards and GDS.

Kale will also perform post-filing checks within 24 hours of filing in designated GDS by creating test itineraries and shall send across the test results to Kenya Airways by email, added the release.

Kale Consultants will further provide monthly reports, including fare utilization analysis using revenue accounting data to Kenya Airways. This will help Kenya Airways to take decisions on marketing certain fares aggressively while restructuring the fare products that are not utilized effectively, said the company.

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