NEW DELHI, INDIA: Tata Consultancy Services (TCS), today announced that announced that its solution for core workflow automation at the Central Vigilance Commission (CVC) has gone live.

The new solution would enable the CVC to speed up the pace of processing cases and complaints by automating administrative tasks, providing faster access to information and allowing CVC officials to complete investigations more efficiently.

Set up in 1964, CVC is India’s apex vigilance institution, monitoring all vigilance activity under the Central Government. It also advises central government organizations in planning, executing, reviewing their vigilance programs.

Vineet Mathur, director, Central Vigilance Commission said, “The new automated workflow solution is likely to change the flow of information and the time taken in deciding vigilance cases in the Commission. It is going to be a flagship project for improving the Core Processes in government functioning in the years to come.”

CVC has evolved an IT strategy to achieve the goal of streamlining its operations to make its function more effective. The new automated workflow system will assist CVC employees to process complaints as per the established procedures and rules laid down by the organization. In addition, the new solution will help CVC automate administrative tasks and maximize the time and energy of the staff for core vigilance work of CVC, thereby improving the time cycle of investigating complaints.

This new Application has many benefits for citizens and businesses as it will provide information and services on demand and on line and give users the choice to decide when, from where and how they want to interact with the CVC, said a press release.
 
It will eliminate administrative bottlenecks, thus reducing the turn-around time and providing a secure and trustworthy environment for conducting online transactions with the CVC.

Tanmoy Chakrabarty, vice president and head, Government ISU, TCS said, “The TCS solution will bring greater transparency, eliminate administrative bottlenecks, thus reducing the throughput time for an application to be processed and providing a secure and trustworthy environment for conducting its function.

He further said that the project took less than six months to complete after allotment.