As a result of the implementation of ROC Fraud Management, the Cairo-based mobile service operator can now detect and control any kind of fraud for their post-paid services. The solution’s customer pre-check functionality also helps them flag customers who could possibly be re-offending fraudsters.
“We are very happy with the implementation of the fraud management solution from Subex. We now have the required operational ammunition to address all kinds of internal and external fraud. We look forward to working with Subex in the future as well,” said a Mobilnil spokesperson.
Sudeesh Yezhuvath, chief operating officer, Subex Ltd, said, "We are glad that ROC Fraud Management has been successfully implemented at Mobinil. Africa is a key market for us and we are pleased to have been able to help Mobinil, the leader in their market, with the required fraud management capabilities.”
He added that they continue to remain committed to providing the best to our customers, to allow them to focus on their core business areas, while our solutions successfully manage all mission-critical functions for them.
The solution boasts several industry-leading features, enabling real time reaction through its in-line controls and transaction controls and prioritizes investigation of potential fraud cases through its advanced artificial intelligence (AI) techniques, said a press release.
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