CIOL:What role do you see for technology in collaborating product planning and product marketing? DK: In any product the product engineering and marketing goes hand in hand. The product development methodology should allow interactions between product development, marketing and even end-users. Proper milestones for prototypes, alpha, and beta should be defined with specific target end-user communities. Quick feedback and incorporation of these are highly desirable.
Thankfully, now a day's agile methodology and tools allow collaborating and meeting these targets easy.
CIOL: What are the factors that act as deterrents while defining the product management roles and responsibilities? DK: Most of the products, during their initial phases, are developed in non-linear fashion in a slightly in-formal working culture. Typically, product teams are driven by a very small set of people, some times just one person, who are very passionate about it. However conflicts start when it expands to next set of people. For example, at this stage technology team starts striving to make the best product while the marketing team want the products to be out to the world fast. Sometimes conflicts start arising on issues which are non technology related like what feature should be added, what should be the approach to the market, how to price etc. Creating a military style hierarchy does not work either, as it kills creativity and passion. Thus creating the initial team and defining individual responsibilities becomes one of the most important tasks during early phases.
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