2Checkout.com (2CO), a leading online authorized reseller has expanded
its global reach by adding 14 additional language translations to its
e-commerce service. This latest feature integration provides online
customers immediate, one-click translations of checkout screens and
pre-set language default options for online retailers linking sites to
2CO’s turnkey e-commerce option providing seamless transitions for
customers.
According to CFO, Kristin Dach, “2Checkout is staying true to our
commitment of continuously diversifying our features to remain focused
on improving our customer experience for an expanding global audience
that has been imperative to the historic growth of our company. Offering
our checkout service in multiple languages is a step toward improving
our overall customer experience and boosting conversion rates.” 2CO
launched the beta in mid-December experiencing positive feedback from
vendors.
In addition to English, the new purchase routine will include
Traditional Chinese, Danish, Dutch, French, German, Greek, Italian,
Japanese, Norwegian, Portuguese, Slovenian, European Spanish, Latin
Spanish, and Swedish. A link to a live demonstration of the upgraded
translation feature is available at http://www.2checkout.com/.
The new feature displayed in native characters and added to the top
right corner of 2CO’s purchase routine is designed to provide immediate
translation of 2CO’s standard English version to one of fourteen
additional languages with a single click. The feature also empowers 2CO
retailers to choose a default language of choice and point their
customer traffic to regional or native language checkout pages designed
to improve usability.
“We are always looking for ways to improve our customer experience for
the online retailers utilizing our service, as well as the customers
visiting their sites,” Dach continued. “Optimizing our purchase routine
through continuous A/B testing and adding new features helps better
align our checkout with the needs of all our customers.”
Founded in 1999 and based in Columbus, Ohio, 2Checkout.com is an
authorized online reseller for approximately 30,000 online businesses
offering well over one million tangible and intangible products.
2Checkout’s fully hosted e-commerce service provides online retailers a
merchant account alternative and backend support covering crucial
business functions including world-class fraud protection, 24-hour
customer support, and PCI compliant data storage. The business generated
over $220 million in sales in 2008.