BELLEVUE, USA: Doyenz, Inc., the first company to deliver end-to-end virtual appliance lifecycle management solutions for the small to mid-sized business market, announced the availability of Doyenz Automated Virtual IT, a groundbreaking managed service for IT consultants that leverages virtualization and cloud services to automate the delivery and management of IT infrastructure.

Designed to improve the quality and efficiency of SMB IT, Doyenz provides a comprehensive SaaS platform that can be used to automatically configure and manage servers and desktops as virtual appliances. Automated Virtual IT is a hybrid solution that can be used to deploy virtual appliances either on-premise or in the cloud, allowing seamless migration from one to the other.

The new solution offers unparalleled business continuity and uptime to the SMB at a lower cost, and a new IT services delivery model with better profits to the IT consultant that serves them. Doyenz has received significant angel funding from private investors from Microsoft, Google and others, and is now seeking Series A funding to support its rapid growth and high market demand.

The challenges facing SMB IT are well-known. Customers often have disparate systems with limited backup and disaster recovery. They rely on their IT consultant who operates in a break-fix model and struggles to provide high-quality service without appropriate tools and technology. Today’s economy exacerbates these challenges as the SMB looks to reduce costs yet increase levels of service, making it even more difficult for the IT consultant to sustain or grow his profits and customer base.

Doyenz Automated Virtual IT addresses these SMB challenges by enabling IT consultants to leverage automation, virtualization and cloud services to remotely configure, test, deploy and manage their customers’ servers as virtual appliances.

The Automated Virtual IT managed service capabilities include:
(a) automated creation and deployment of new servers with best practices,
(b) a virtual test-lab with the latest copy of the production server for testing, e.g., patches and upgrades, and performing complex operations such as migrations with limited or no production downtime,
(c) remote monitoring and management of Tier 1 alerts, and
(d) an automated off-site disaster recovery with local fail-over on premises or in the cloud.

While Doyenz does not host the customer’s production environment, the Doyenz generated virtual appliances can run either on the customer premises, or hosted in the cloud, providing the bridge necessary for the SMB to migrate safely to the newest technologies and take advantage of enterprise-class tools.

“Doyenz gives me no touch local failover and disaster recovery, which is critical for my clients in Florida's hurricane country,” said Bonnye Westphal of 3TechZ. “The ability to manage my client's SBS servers remotely saves me hours of driving all over town, which saves my clients money and helps increase my profits. With less onsite time, I have more time to acquire new customers. I also finally get a chance to take advantage of virtualization, using a cloud service that makes my life easier and dramatically improves my ability to take care of my customers.”

“Doyenz has developed a managed services platform that enables lifecycle management of virtual appliances in a complete solution to the SMB,” said Brett Waldman, research analyst at IDC. “It provides many of the benefits of virtualization and virtual appliances to the SMB, including disaster recovery and fault tolerance, without the need to learn new management skills by leveraging channel partners and the cloud.”

Built on the Doyenz Automated Virtual IT Platform, the Doyenz Automated Virtual IT service is an affordable SaaS subscription offering that requires no hardware or software investment, allowing IT consultants to build a recurring repeatable revenue stream and grow their profits, while lowering costs and improving service to their SMB customers.

“Virtualization is the defining technology of the 21st century and we have just begun to experience its power and potential. The ability to deliver an automated virtual IT solution via the cloud is a game changing technology, especially for SMB organizations who frequently rely on IT service professionals. Delivering automated virtual IT solutions allow organizations to lower CAPEX and be proactive with their IT needs. The Doyenz technology is ushering in a new era for IT services delivery,” said Theresa Lanowitz, founder of voke, inc., an independent analyst firm.

“We are very excited to be introducing Automated Virtual IT to the market,” said Ashutosh Tiwary, CEO of Doyenz. “We are enabling the SMB and their IT consultants to harness the New IT Economy to transform the quality and efficiency of SMB IT, and create a more profitable and cost efficient business model for the IT consultant. It’s simple: we want customers to pay less for their IT and our partners to make more profits. We accomplish this by leveraging technologies like virtualization, automation and cloud services to make the delivery of IT cheaper, faster and better.”